RETURNS

Returns are only accepted on garments deemed faulty, I require notification via email of your intent to return an item within 7 days of dispatch date.

Merchandise must be returned within 14 days of receipt for domestic orders and 30 days for international orders. The products must be returned via Australia Post, international returns via Air Mail. I suggest your returns be registered so they can be tracked. Freight costs are at the expense of the customer. Returned items must not have been worn, altered or washed.  

I do not issue cash refunds. Online credit will be issued against the returned item if appropriate. Online credit can only be redeemed at my online store.

Please note: shipping and handling and customs charges are non-refundable.

Sale items are Final Sale.

TERMS AND CONDITIONS

The following terms and conditions may be amended or modified at any time without any prior notice. By using this site, you acknowledge and agree to these terms and conditions.

COPYRIGHT

Copyright and Intellectual Property of this website is owned by Dip Skate. All trademarks, service marks, trade names and photography are the property of Dip Skate. No use of these may be made without prior written consent of Dip Skate.

PRODUCT DISCLAIMER

Dip Skate attempts to display all of its products and colours as accurately as possible. All fits, styles and colours are represented as best I can, and Dip Skate cannot guarantee that the colours represented or shown on the website exactly matches the actual product.

SECURITY

Dip Skate takes your online security seriously. I am confident that your information is as secure when purchasing items through my online store.

I use SSL encryption technology to protect all our customers’ online transactions. SSL encrypts your personal information, including your credit card number, before transmitting it over the internet.

Any personal information given to Dip Skate will be protected. I take all reasonable care to make our site as secure as I can make it. All credit card transactions on this sit are processed using Pay Pal, a secure online payment gateway that encrypts you card details in a secure host environment. At Dip Skate, I do not hold your credit card details on the website or on a customer data base.

LIABILITY

Dip Skate has provided information on the website to be as accurate and current as possible. 

Dip Skate does not accept liability for loss of goods, or damage to goods sustained in transit.

I will take all reasonable care- in so far as it is my power to do so- to keep the details of your order and payment secure, but in the absence of negligence on my part I cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the site.